Frequently Asked Questions
Find answers to the most common questions about our laptop repair and computer services in Mumbai. Still have questions? We're just a call away!
Find answers to the most common questions about our laptop repair and computer services in Mumbai. Still have questions? We're just a call away!
SERVICE CENTER
How long will it take to repair my laptop?
It generally takes 2 to 3 business days to repair a laptop. However, the exact time may vary depending on the complexity of the issue. We recommend discussing the estimated service time before dropping off your device.
Do you repair all laptop brands?
Yes, we repair all major laptop brands including Dell, HP, Lenovo, Acer, Asus, Apple, Sony, Toshiba and more. Our technicians are experienced in handling all brands and models.
Do I need to bring my AC adapter for repair?
Yes, it is recommended to bring your AC adapter along. This helps our technician check the voltage and current for a more accurate diagnosis of the issue.
Can I get a repair estimate over the phone?
Yes, we do provide rough estimates over the phone. However, for a more accurate assessment, we recommend visiting our store so our technician can inspect the device in person.
What types of repairs do you handle?
We handle a wide range of repairs including screen replacement, keyboard repair, motherboard repair, battery replacement, virus removal, software installation, data recovery, charging port repair and more.
Will my data be safe during the repair?
Yes, we take data privacy very seriously. Our technicians handle your data with complete confidentiality. However, we always recommend taking a backup of your important data before submitting your device for repair.
Do you offer home service?
Yes, we offer home service for your convenience. Our technician will visit your location and repair your laptop right at your doorstep.
Do you charge extra for home service?
No, we do not charge additionally for home service. You only need to pay the standard visiting charges. No hidden fees.
How do I book a home service?
You can call us directly to book a home service. Our team will schedule a visit at a time that is convenient for you.
Do you sell second-hand laptops?
Yes, we have a wide range of quality-tested second-hand laptops available at affordable prices. All laptops are checked and verified before sale.
Do second-hand laptops come with a warranty?
Yes, we provide a warranty on our second-hand laptops. Please visit our store or call us for details on the warranty terms and conditions.
Can I exchange my old laptop for a new or second-hand one?
Yes, we do accept old laptops for exchange. Visit our store at Grant Road, Mumbai and our team will assess your device and offer you the best deal.
Do you sell genuine laptop spare parts?
Yes, we stock a wide range of genuine laptop spare parts including screens, keyboards, batteries, chargers, RAM, hard drives and more. We ensure all parts are authentic and compatible with your device.
Can I purchase parts without getting a repair done?
Absolutely! You are welcome to purchase spare parts directly from our store without availing any repair service.
Where is RN Infotech located?
We are located at Tara Temple Lane, Leamington Road, Grant Road, Mumbai. We are easily accessible by all modes of transport.
What are your business hours?
We are open Monday to Saturday from 10:00 AM to 9:00 PM. On Sundays, we are available by appointment only.
Do you serve customers outside Grant Road?
Yes, we serve customers from all across Mumbai. You can either visit our store or book a home service and we will come to you.
What payment methods do you accept?
We accept multiple payment methods including Cash, UPI, Visa / Mastercard / RuPay, Net Banking and Cheque / Demand Draft. We make payments as convenient as possible for our customers.
Do you provide a receipt or invoice for repairs?
Yes, we provide a proper receipt and invoice for all repairs and purchases made at RN Infotech.
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